Request a sample
Please feel free to request up to samples, at any one time, from our extensive range of products. Samples are only sent within the China using this form. For international customers please contact us or your personal account manager.
Q1: How to confirm the Product Quality before placing orders?
A: By sending you our available samples.
Or if you have special requirement on the goods, we can prepare samples according to your requirement and send to you for your confirmation.
Q2: Can you supply free samples?
A: Yes, we can provide some free sample, but the shipping cost should be on the customers’ account. You can either pay us the shipping cost or arrange a courier to collect the samples.
Q3: What’s the MOQ?
A: For the high value product, our MOQ starts from 1g and generally starts from 10g.
For other low value product, our MOQ starts from 100g and 1kg.
Q4: Is there any discount?
A: Yes, for larger quantity, we always support with better price.
Q5: How to place order and make payment?
A: You can send our your Purchase order(if your company has), or just send a simple confirmation by email or by TradeManager, and we will send you Proforma Invoice with our bank details for your confirmation., then you can make payment accordingly.
Q6: How do you treat quality complaint?
A: All our products are strictly tested by our QC, and confirmed by QA; unqualified
material will not be released to customer.
In case any quality problem is confirmed to be caused by us, we will replace the goods or refund your payment immediately.